Questions at any hour
Questions about availability and opening hours arrive at night and on weekends, and wait until the next day.
Solutions by sector
Tell buyers which vehicles you have available, on WhatsApp and on your website, at any hour
AI agents connected to your inventory and guided flows to serve buyers, book visits or test drives and hand each prospect to your sales advisor with the full history.
Hi, do you have automatic SUVs available, 2022 model or newer?
Checked the inventory through the API: 3 vehicles availableAI
Hi. Yes, we have 3 automatic SUVs available from 2022 onwards. Here are the details. Would you like to book a visit or a test drive?
I'm interested in the second one. Can I test drive it on Saturday?
Booking flow: test drive on Saturday at 10:00Flow
Done, Camila: your test drive is booked for Saturday at 10:00. An advisor will write to you to confirm the details.
Handed over to Diego, sales advisor, with the full historyAdvisor
DiegoHi Camila, I'm Diego. See you on Saturday at 10:00. Shall I send you the location?
Logged the lead in the CRM with the booked test driveAdvisor
What happens between the first question and the visit
An inventory that changes
Answering by hand which vehicles are still available means checking the system in every conversation.
Prospects who go cold
A buyer who asked and got no follow-up gets lost among hundreds of messages.
Leads outside the CRM
The prospect's details stay in the chat and the advisor starts the conversation from scratch.
What DatiHub solves in automotive
Inventory lookup
An AI agent connected to your inventory through its API answers which vehicles are available.
Service on WhatsApp and your website
The same agent serves buyers 24/7 on your WhatsApp lines and in your website chat.
Visits and test drives
Guided flows so buyers book their visit or test drive in the same conversation.
Handover to the advisor
The conversation goes to your sales advisor with the full history, in the DatiHub inbox or in your CRM.
Logged in your CRM
Leads land in Odoo, Dolibarr or another CRM connected through its API.
Prospect follow-up
Scheduled follow-ups and approved WhatsApp templates sent to a contact list.
DatiHub modules for this sector
- WhatsApp channel
- Web chat channel
- AI agent
- Custom connectors
- Guided flows
- Handover to people
- CRM integration
- Campaigns and follow-ups
Real case: Maxiautos
Maxiautos serves its customers on WhatsApp and web chat with DatiHub: vehicle inventory lookup, sales support and handover to the sales advisor.
- Vehicle inventory lookup
- Sales assistance
- Handover to an advisor with the full history
Frequently asked questions
How does the agent know which vehicles are available?
It checks your inventory through a connector to your API: the address, method and authentication are registered, and secrets stay out of the database.
What happens when a buyer wants to talk to a person?
The conversation goes to an advisor with the full history, in the DatiHub inbox and live chat or in the CRM or helpdesk your team already uses.
Does the lead reach my CRM?
Yes. Odoo and Dolibarr are already connected, and any other CRM connects through its API or a dedicated microservice.
How do we start?
With a focused pilot, such as inventory lookup on WhatsApp or test drive booking, measured before growing.