Three clients in production and one demo, across different sectors and channels. This is how each one uses DatiHub.
Healthcare, patient programs. Channel: WhatsApp
Follows up with patients in treatment on WhatsApp and alerts the care team when an adverse event comes up.
See the solution for healthcare
Fashion e-commerce, France. Channel: Web chat
An AI sales advisor that recommends products, guides sizing and checks orders, in French.
See the solution for e-commerce
Automotive. Channel: WhatsApp and web chat
Answers questions about the vehicle inventory and hands the conversation over to a sales advisor.
See the solution for automotiveMedical study of a vaccine. Channel: Web chat
An assistant that answers only about the evidence of one study and never leaves that topic.
Cases the platform already supports, whatever your company does.
AI that answers from the knowledge base and hands over to a person when needed.
Product recommendations with product cards and the lead logged in the CRM.
Appointments, scheduled follow-ups and recurring messages.
On WhatsApp, with document uploads.
Bulk sending of WhatsApp templates or flows to a contact list.
Order status, returns and warranties.
Detect serious complaints or risk events and alert the team instantly.
DatiHub also works as a channel for your own employees, not only for end customers.
An assistant that answers only about the company’s manuals, procedures or training. The clinical research demo shows this kind of focused answer.
Employees ask on WhatsApp or chat and the agent looks up inventory, orders, shifts or the CRM through connectors.
On WhatsApp, the number verified by Meta identifies each employee; DatiHub sends it to your internal systems, which decide what each person can look up.
Web chat does not identify the user: for internal use, choose WhatsApp.
