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DatiLab

Solutions by sector

Stay with your patients on WhatsApp, between visits too

AI agents and guided flows to book appointments, follow up with patients in treatment and alert your team when something cannot wait. Clinical decisions stay with your professionals.

Patient programOnlineHandled byFlowAIAdvisor
  1. Scheduled follow-up: week 3 of treatmentFlow

  2. Hi María, this is your week 3 check-in. How have you been feeling with the treatment?

  3. Fine, but since yesterday I have red spots on my skin

  4. Possible adverse event: medical team alerted immediatelyAI

  5. Thank you for telling us. I have alerted your medical team and a nurse will write to you in a few minutes.

  6. Handed over to Paula, nursing, with the full historyAdvisor

  7. PaulaHi María, I'm Paula. Could you send me a photo of the spots so I can review it with the doctor?

  8. Sure, sending it now

  9. Received the photo and logged the case in the CRMAdvisor

What happens between one visit and the next

  • Patients without follow-up

    Between visits nobody asks how the treatment is going, and problems surface late.

  • A schedule that falls apart

    Forgotten appointments, rescheduling by phone and front-desk hours spent confirming.

  • Signals that get lost

    An adverse effect mentioned in a chat can get buried among hundreds of messages.

  • Repeated paperwork

    Consent forms and documents arriving by email, photo or paper, waiting for someone to type them in.

What DatiHub solves in healthcare

  • Patient follow-up

    Scheduled messages during treatment, with questions patients answer on WhatsApp.

  • Appointments and reminders

    Patients book, confirm or reschedule their appointment in the same conversation.

  • Consent and documents

    Guided flows that record informed consent and receive documents without email back-and-forth.

  • Adverse event alerts

    Keywords you configure alert your team immediately and hand the conversation to a person.

  • Answers from your information

    An AI agent that answers only from the knowledge base you define, without making things up.

  • Logged in your CRM

    Cases land in Odoo, Dolibarr or another CRM connected through its API.

DatiHub modules for this sector

  • WhatsApp channel
  • Guided flows
  • Campaigns and follow-ups
  • Critical events
  • CRM integration
  • Handover to people
  • AI agent
Fundación RCV

Real case: Fundación RCV

Fundación RCV supports patients in treatment programs on WhatsApp: follow-up, appointment scheduling, informed consent, document reception and adverse event detection with immediate alerts, logged in Odoo and Dolibarr.

  • Patient follow-up and appointment booking
  • Informed consent and document intake
  • Adverse event detection with instant alerts
  • Records in Odoo and Dolibarr
See the full case

Frequently asked questions

Does the AI make diagnoses?

No. The agent handles communication and administration: common questions, appointments, follow-up and documents. Clinical decisions always belong to your professionals.

What happens if a patient reports something urgent?

The keywords you configure trigger an immediate alert to the team you choose, and the conversation is handed to a person with the full history.

Where does patient data live?

Each client runs its own instance with its own database: one company's data never sits with another's.

How do we start?

With a focused pilot, such as follow-up for one program or appointment booking, measured before growing.

We will show you where your opportunities are

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