DatiHub serves, sells, books and follows up on your website and on WhatsApp. It checks and updates your systems, and hands over to a person when needed.
Hi, do you have the Runner Pro in size 9?
Checked the catalog: 3 pairs in size 9AI
Yes, 3 pairs left in size 9. Shall I hold one for you?
Yes please. And when does my order 4821 arrive?
Checked orders: 4821 is out for deliveryAI
Done, the Runner Pro is on hold. Order 4821 is on its way and arrives tomorrow.
I need to change the delivery address
Handed over to Laura, logistics, with the full historyAdvisor
LauraHi, I am Laura. I have your order here, which address should we ship it to?
Hi, I need to book my check-up for next week
Checked the schedule: 3 free slots on TuesdayAI
I have Tuesday at 9:00, 11:30 or 16:00. Which one works for you?
11:30. Also, I have felt a bit dizzy on the medication since yesterday
Booked the visit and logged the symptom in the patient recordAI
Done, you are booked for Tuesday at 11:30. I am letting your care team know about the dizziness.
Alerted the care team: possible adverse eventAdvisor
Dr. GómezHi, this is Dr. Gómez. Did the dizziness start after your morning dose?
How many vacation days do I have left?
Identified Carlos by his number and checked payrollAI
You have 8 working days left, Carlos. Would you like to request some?
What is the process to request them?
Searched the process manual: vacation requestsAI
Requests need 15 days’ notice. I can open one and send it to your manager if you like.
Yes, December 2 to 6
Opened the request and sent it for approvalFlow
Done, your request for December 2 to 6 has been sent to your manager.
Your customers write on the channel they prefer. DatiHub decides whether a flow, the AI or a person replies, checks and updates your systems, and traces every step.
DatiHub
DatiHub combines flows, AI and people in the same conversation, and picks who replies at each moment.
1. Flow
Menus, forms and booking capture exact data and save it to your CRM, with no room for error.
2. AI
The agent understands open questions and answers with your real information: inventory, catalog, policies and orders.
3. Advisor
When the case calls for it, the conversation moves to your team with the full history. Nobody asks the same thing twice.
Hi, what are you looking for? Rent, buy or book a viewing.
Rent
How many bedrooms, and which area?
2 bedrooms, close to downtown
Saved the search to the CRM as a new leadFlow
Do any of them allow pets and have parking?
Searched the inventory: 3 properties matchAI
Yes, 3 do. The closest to downtown is $1,200 a month and allows pets. Want to see photos?
I want to negotiate the price before visiting
Handed over to Andrea, sales advisor, with the search and historyAdvisor
AndreaHi, I am Andrea. I have seen what you are looking for and the owner is open to offers. Shall we book a viewing and talk it over there?
Companies already serving their customers with DatiHub, across different sectors and channels.
See all cases
Healthcare, patient programs. Channel: WhatsApp
Follows up with patients in treatment on WhatsApp and alerts the care team when an adverse event comes up.
Fashion e-commerce, France. Channel: Web chat
An AI sales advisor that recommends products, guides sizing and checks orders, in French.
Automotive. Channel: WhatsApp and web chat
Answers questions about the vehicle inventory and hands the conversation over to a sales advisor.
Medical study of a vaccine. Channel: Web chat
An assistant that answers only about the evidence of one study and never leaves that topic.
What DatiHub looks like in your sector, with a real case in production.
DatiHub is the core, but an operation has more pieces. We review them, connect them and build what is missing.
See servicesWe review your systems, processes and data to find concrete improvements, prioritized by impact.
Example: An online store audit that found leaks in the sales funnel and in after-sales support.
We connect your tools so information flows on its own, with n8n and our own development.
Example: Patient images and PDFs turned into structured data that create the patient in the CRM with no typing.
When no tool solves your case, we build it.
Example: A WhatsApp module for Dolibarr and a module that installs the DatiHub chat in PrestaShop stores.
We review your operation and find where an agent or an automation has the most impact.
We launch one concrete case and measure the results before growing.
We add channels, flows and integrations based on what worked.
We review conversations and metrics to keep tuning the agent.
