Patients without follow-up
Between visits nobody asks how the treatment is going, and problems surface late.
Solutions by sector
AI agents and guided flows to book appointments, follow up with patients in treatment and alert your team when something cannot wait. Clinical decisions stay with your professionals.
Scheduled follow-up: week 3 of treatmentFlow
Hi María, this is your week 3 check-in. How have you been feeling with the treatment?
Fine, but since yesterday I have red spots on my skin
Possible adverse event: medical team alerted immediatelyAI
Thank you for telling us. I have alerted your medical team and a nurse will write to you in a few minutes.
Handed over to Paula, nursing, with the full historyAdvisor
PaulaHi María, I'm Paula. Could you send me a photo of the spots so I can review it with the doctor?
Sure, sending it now
Received the photo and logged the case in the CRMAdvisor
Between visits nobody asks how the treatment is going, and problems surface late.
Forgotten appointments, rescheduling by phone and front-desk hours spent confirming.
An adverse effect mentioned in a chat can get buried among hundreds of messages.
Consent forms and documents arriving by email, photo or paper, waiting for someone to type them in.
Scheduled messages during treatment, with questions patients answer on WhatsApp.
Patients book, confirm or reschedule their appointment in the same conversation.
Guided flows that record informed consent and receive documents without email back-and-forth.
Keywords you configure alert your team immediately and hand the conversation to a person.
An AI agent that answers only from the knowledge base you define, without making things up.
Cases land in Odoo, Dolibarr or another CRM connected through its API.

Fundación RCV supports patients in treatment programs on WhatsApp: follow-up, appointment scheduling, informed consent, document reception and adverse event detection with immediate alerts, logged in Odoo and Dolibarr.
No. The agent handles communication and administration: common questions, appointments, follow-up and documents. Clinical decisions always belong to your professionals.
The keywords you configure trigger an immediate alert to the team you choose, and the conversation is handed to a person with the full history.
Each client runs its own instance with its own database: one company's data never sits with another's.
With a focused pilot, such as follow-up for one program or appointment booking, measured before growing.